*Refund Policy 

Last Updated 1st January 2025

At iDesignLC Agency, we strive to deliver exceptional service and transparency. Please review our refund policy carefully for our *Website Payment Plans, **Social Media Marketing Subscriptions, Brand & Logo Design and **Digital Marketing Subscriptions*. By engaging with our services, you agree to the terms outlined below.

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### *1. Website Payment Plans*
– *Non-Refundable Down Payment:* The initial down payment for website development under a payment plan is *non-refundable once work has started regardless of circumstances.
– *Ownership Rights:* The website and associated assets remain the sole property of iDesignLC Agency until the client completes *all payments* under the agreed plan.
– *Failure to Pay:*
– If a client pauses or stops payments, access to the website (including content, design, and functionality) will be suspended immediately.
– The website will be restored only upon continued or full payment of the outstanding balance.
– Unresolved balances after 30 days of non-payment may result in permanent termination of the project, with no obligation for iDesignLC Agency to retain or transfer the website.

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### *2. Subscription Services (Social Media & Digital Marketing)*
– *No Refunds After Work Begins:* Once iDesignLC Agency has initiated work on your subscription (e.g., content creation, ad campaigns, strategy implementation), *no refunds* will be issued, even if you cancel before the subscription period ends.
– *Cancellation Policy:*
– Clients may cancel subscriptions at any time and can be refunded 24hrs after purchasing a plan before iDesignLC Agency starts the work. Fees for the current billing cycle after work has started is non-refundable
– Services will continue until the end of the paid period, after which access to tools, reports, and ongoing work will cease.
– *Prorated Credits:* No prorated refunds or credits will be offered for unused portions of a subscription.

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### *3. General Policies*
– *Modifications:* iDesignLC Agency reserves the right to update this policy at any time. Changes will be posted on our website.
– *Disputes:* Clients are responsible for reviewing service terms before purchase. Disputes related to refunds must be submitted in writing to disputes@idesignlc.com  within 24hours of payment.
– *Force Majeure:* iDesignLC Agency is not liable for delays or service interruptions caused by unforeseen circumstances (e.g., natural disasters, third-party outages).

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### *Contact Us*
For questions or concerns about this policy, contact us at:
*Email:* [support@idesignlc.com]
*Phone:* [+1758-720-5093]

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*Note:* This policy is designed to protect both clients and iDesignLC Agency. 

[iDesignLC Agency]
www.idesiglc.com

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This policy emphasizes clarity, ownership terms, and strict refund conditions as requested, while maintaining a professional tone.